A: Confidentiality is basic to therapy, and the patient has the right to control access to information about their treatment. Professional association guidelines plus federal and state laws underscore the importance of confidentiality in therapist-client relationships and govern the release of records. Some insurance companies require certain information from the therapist as a condition for payment, but that information can be released only if the patient gives written permission. If you want to know exactly who gets information and what kind of information is released, you can ask your insurance provider and discuss it in detail with the therapist. Limits to confidentially also include, risks to your safety or the safety of someone else. Under these circumstances your therapist is required to warn or seek assistance to ensure the safety of all individuals.
A: Brighter Futures Counseling, PLLC will work with each client and family to decide the best payment option for you. We accept all the below forms of payment but are willing to discuss other options when needed.
- Medicaid (This includes all Managed Care Organizations (MCO)—Passport Health Plan, Aetna Better Health of Kentucky, WellCare of Kentucky, United Healthcare, and Anthem)
- Private/Commercial Insurances–including but not limited to Anthem, Humana, Cigna, Tricare, ChampVA, GEHA, United, Optum, UMR
- Out of Pocket/Fee for Service
A: Our address is 1002 North Mulberry Street in Elizabethtown, Kentucky. If you are familiar with Elizabethtown, we are located next to the old Salvation Army and across from the car wash (where Stone Hearth Restaurant used to be). When driving you will turn off North Mulberry and onto Pawnee Drive to access our parking lot. We are at the corner of Mulberry and Pawnee.
Alternatively, see a map of our location here.
A: We offer therapy in our office and via telehealth.
A: We are by appointment only. Appointments usually available Monday-Thursday 8 AM – 5 PM.
A: You’re quite right. If you have a wise and understanding friend who is willing to listen to your problems, you may not need professional help at all. But often that’s not enough. You may need a professionally trained person to help you uncover what’s really bothering you. Your friend probably does not have the skills to do this.
A: When you’re talking to someone who has professional training and has helped many others with problems similar to yours, that person is able to see the patterns in your life that have led to your unhappiness. In therapy, the job is to help you recognize those patterns – and you may try to change them. There may be times, however, when you will need a combination of “talk” therapy and medication.
A: Play is critical to every child’s development, to include progression in social, emotional, cognitive, physical, creative and language skills. Play Therapy helps children in a many different ways. Through play children are able to learn and understand their own feelings and thoughts while also receiving emotional support. Play allows children the comfort to re-enact or play out traumatic or difficult life experiences allowing them to make sense of their past and better cope with their future. Children may also learn to manage relationships and conflicts in more appropriate ways.
A: That’s like having a toothache and not going to the dentist. The results are the same – you keep on hurting and the problem will probably get worse.
A: Sometimes it does, and sometimes it doesn’t. It primarily depends on you and the therapist. It is important to share your concerns in a serious, sincere, and open manner. Only if you are completely honest and open can you expect to receive the best support and advice.
A: There should be a “fit” between your personality and that of the therapist. Someone else – or some other method – may be more suitable for you. You can ask your therapist for a referral to another mental health professional, or, if you prefer, you can call one of the mental health associations for the names of other therapists.
A: The length of time in each session is dependent upon the type of treatment you are getting and the service provider. At Brighter Futures Counseling, PLLC most individual sessions last about 1/2 an hour. There may be some family sessions or group therapy sessions that range from 1 hour to 2 hours.
A: This answer is different for each individual, most people are in therapy until they have a decrease in the symptoms that brought them to therapy. This can take as little as a few sessions or last more than a year.